Contact Us

Visit our contact page for address, phone number and map.

 

L1 - 329 Railway St
Vancouver, BC, V6A 1A4
Canada

604 564 5892

Shipping & Returns

shipping

I offer free shipping on all purchases! If you live in the Vancouver area, you are most welcome to pick up your online purchase right from my shop in Railtown.

Canada Post is my preferred choice for delivery service. I use business expedited, so each item is tracked and insured. Depending on the destination, you can expect your Tog piece to arrive within 2 to 10 business days once it has shipped.  


returns

All custom order pieces are a final sale.

Exchanges and store credits are given for non-custom order pieces, as long as the items have not been used and are returned in the original condition. Please contact me within 7 days of the purchase.

In the event of a construction flaw, I stand behind my designs one hundred percent, and will happily make the necessary adjustment at no cost to you.

If any adjustments need to be made after you have received and used your t.o.g piece  (i.e. strap length, extra hole in belt etc.) please get in touch with me and I will happily work with you to make this happen.